FAQ

Optraide is a registered digital asset investment firm based in the UK. The platform, which includes advanced basic and technical analysis at the source of high return performance, offers high & fixed interest returns. Aiming for success with its international investor network, experienced team, and privileged information from the business and technology world; We are unique in providing diversified digital asset investments powered by crypto-economists, developers, Altcoins, Defi, Metaverse, NFT tokens, and algorithmic traders. The company, which is managed under the leadership of people who think and foresee the future, is committed to achieving high returns from well-diversified portfolios and prioritizing clients.

We ensure that capital will always be kept safe through our guarantee and insurance protection on all funds invested. This is done so that our investors never experience a loss associated with the trading process. Our compounding plans are registered with our partnered insurance firm to make sure the funds invested, as well as any current profits, are safeguarded.

Successful investment management companies base their business on a core investment philosophy, and Optraide is no different.

We are here to assist you with any difficulty or queries you might have while using our platform or while investing. Should you need help, please don't hesitate to contact us - it could even turn out to be a valuable opportunity!

Nope! Our mission is to help investors of all backgrounds to start building their financial futures by investing, learning, and growing together. With Optraide, anyone can invest in a matter of seconds. *You must be at least 18 years old*

Anyone with access to an internet connection and a computer, as well as an iOS or Android device, can access and use our platform.

Your Optraide account is secure. Users are advised not to divulge their log-on details to anyone.

We recommend you contribute to the security of your account by the following means. - Activate Two-factor authentication (2FA) for your Optraide account. - Choose a secure password, which you best use nowhere else. Note: Optraide will never ask you for your password

To access your account settings, log in to your account, and from the upper left corner select "settings" to change your account settings.

Absolutely! You can transfer funds to other investors using the Optraide platform. Please contact our customer service team if you have any questions.

We are sorry if you have experienced difficulties with the verification of your account. Note: If your verification attempt was unsuccessful, you should have received an email explaining why it failed. Please, check both your inbox and spam folder. When taking pictures of your documents, please ensure there is a sufficient image exposure. Keep in mind that the image sensors of most cameras need more exposure than the human eye in order to properly display visual impressions. It might be possible that the lighting or camera quality did not provide a clear view of your identity document or caused reflections that interfere with the process. Please frame the photo carefully and make sure that the data is legible on it at all times.

The following identity documents can be used for verification: Government issued passport or Drivers license.

Upon clicking the forgot password link on the login page, password reset information will be forwarded to your email address for your password to be reset.

Each Investment plan has its own investment horizon, but the Optraide beginner's investment has a maturity of 180 days.

Information is protected by an SSL security certificate.

You can start investing with as little as £500 per person!

Yes, you can. As per our value proposition, you literally have full ownership of your portfolio. So, you can withdraw money anytime you want, straight to your wallet. We will give you unlimited support, in case you need any help in doing so.

Once your investment is activated, Optraide will begin trading without delay and your first return will be added to your account within 24 hours of plan activation.

It is not possible to terminate your current investment plan, but you can opt to modify/upgrade your investment plan.

Yes, you can have multiple investment plans at the same time. You can have different plans with different amounts. If you need any help please don't hesitate to reach out to us.

It depends on your financial goals and time horizon, so it is important to consider your situation when selecting an investment plan. Our team of financial advisors can help you analyze your options and choose the best plan for you. Please contact us for more information about our services.

We offer a wide variety of payment methods including BITCOIN DOGE ETH LRC Terra Classic USDC USDT and XRP Investors can choose between the listed cryptocurrencies for depositing and withdrawing funds.

In order to place a withdrawal request, please follow these steps: Tap on the 'Payouts' tab in the left-hand menu on the upper-right corner tap on 'Request payout' and select the payout method. Enter the amount to withdraw, select where you wish to withdraw from, and enter the payment address. Complete the electronic withdrawal form as required Tap on “Submit” Please be advised that funds can only be withdrawn from your profit, account balance, and referral earnings so before you make a withdrawal request, you should ensure that you have the amount available.

Thank you for your inquiry. Yes, it is possible for you to pay in installments on our Optraide Standard, Premium, and Core Portfolio plans. The benefit of this installment option is that you still stand to earn according to the return on investment that has been specified, throughout the installment duration. Please contact us if you have any further questions. Thank you.

Yes, all withdrawal requests are subject to a £1.16 fee.

No, you will not be paying any taxes on the money you make within this platform. Income earned is tax free. The following activities on Optraide are currently not subject to taxation: Buying crypto with fiat Holding crypto without selling Moving crypto between wallets Trading crypto to crypto

The quickest way to get answers to your questions is to use our Live Chat, where you'll find information on everything.